TERMS OF SERVICE
The website, https://shugartconnections.com is operated by Shugart Connections. Throughout the website, there terms “we”, “us” and “our” refer to Shugart Connections and “you”, “your” refers to the Client. Shugart Connections offers this website, including all information, tools and services available from this website to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
The following Terms of Service document is a legal agreement between Shugart Connections and you for the purpose of website design, website development or software development. These Terms of Service set forth the provisions under which you may use the services supplied.
In using this website and Shugart Connection’s services, you are deemed to have read and agreed to the following Terms of Service.
1. Quotations & Contracts
Quotations provided to you will be honored for 30 days from the date of issue. If the 30 days have expired, a new quotation will be required before taking the next step with Shugart Connections, but Shugart Connections will only draw up a new quotation upon a request from you. When you agree with the quotation, a Statement of Work, hereafter “SOW” will be provided to you. SOW’s
that have been written, but not signed by you will only be accepted within 30 days from the date of issue. A new SOW may be drawn up upon your request. Shugart Connections will not provide any services until an SOW has been signed by you.
Additional work requested by you that is not specified in the agreed quotation and SOW is subject to additional quotation and SOW by Shugart Connections. If the work is needed as part of an existing project, then this may affect time scale and overall delivery date. It is your responsibility to check that the details of the SOW are correct and should print and keep a copy for your records.
You agree to provide any needed information and content required by Shugart Connections in a timely manner to enable Shugart Connections to complete the task(s) as part of the agreed project.
Shugart Connections is liable to withdraw the from contract at any time prior to a signed SOW.
2. Charges & Fees
All new website design or development projects require an initial 50% deposit that will be due at contract signing and is non-refundable. The remaining payment installments will be identified in the Statement of Work.
Any check payments that do not clear will be charged a $35 fee. Shugart Connections retains the right to hold all graphics, and project development with the exception of content and graphics provided by you, until payment is received for such items.
Shugart Connections accepts payments via Cash, Check or Money Order. Checks will be made out to Shugart Connections. Your project will not be released to you or uploaded until full payment is received.
All amounts will be in U.S. Dollars.
A request to cancel services must be presented to Shugart Connections in writing. You may cancel services, but the initial 50% deposit that is required before we begin work on any project will not be refunded.
If we are unable to communicate you on a project for a duration of at least sixty days (60) by phone or email during the design and development process, the project will be canceled without prior notice and no refund will be issued.
Services purchased from Shugart Connections are provided “as is” without warranty of any kind that the web design or development project will be uninterrupted or error free. In no event shall Shugart Connections be liable to you for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the website, services, and/ore goods provided to you. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to you. The entire risk as to the quality and performance of the web design is with you.
7. International Customers
We are happy to accept projects from customers outside of the United States. However, we do require full payment of all projects prior to beginning your project via payment methods outlined in this Terms of Service. This is non-negotiable.
Please note that by submitting the initial 50% deposit for our services you are agreeing to all of our terms of service as written here. Shugart Connections reserves the right to change or update these terms at any time without prior notice.
9. Website Design Credit
All Shugart Connections website designs and development will have a “design by Shugart Connections” link on your website in the footer of every page. This is non-negotiable. By hiring Shugart Connections to work on your website you are agreeing to this and that you understand that this link may NOT be removed without our consent. You may pay Shugart Connections a fee of $500 to have this link permanently removed. Should you have a new layout designed for your website by a company other than Shugart Connections, you may remove the credit from your website.
10. Copyright & Ownership
Upon completion of the project, Shugart Connections transfers all rights and ownership of the completed website designs, website development, images, pages, code and source files created by Shugart Connections to you upon final payment. Software and third party graphics or programs are not transferred to you and remain under copyright of their respective owners.
Shugart Connections reserves the right to resell custom designed websites that remain unpaid by you, unaccepted mockups or other graphics created by Shugart Connections but not in legal use by you.
Shugart Connections reserves the right to display websites and graphics that have been designed by Shugart Connections on their website, and in any marketing material to aid as examples of our work.
Shugart Connections reserves the right to refuse to handle:
• Any media that is unlawful or inappropriate.
• Any media that contains a virus or hostile program.
• Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spamming.
• Any media that constitutes a criminal offence, or infringes privacy or copyright.
12. Domain Names and Hosting
Before a new website design or development project can begin a domain name and hosting services via a third party service must be registered and purchased by you and will be in the your own name. You should be aware that a domain name is registered with a third party and as such you shall agree to fully abide by the terms of services set out by the third party for such services.
You agree to pay the domain name and hosting fees as soon as required by the third party. Any modifications needed to the domain name or hosting services are to be made between you and the third party service. You agree that if any time your contact details, including email address change it is your responsibility to contact the third party to update your contact details. Failure to do so may hinder in the third party’s renewal process. Payment for domain name and hosting services is to be made immediately on receipt of an invoice from the third party service. Failure to comply with the payment terms may result in your domain name becoming available to another party and/or website and email services becoming unavailable.
You agree to take full responsibility for all usage of the domain name, hosting and email services and to fully abide by the terms of service set out by the third party for such services.
You agree to pass on FTP details and any other access details of your domain name and hosting account that Shugart Connections requires as part of the project.
Shugart Connections reserves the right without notice to cancel, reject or refuse work with domain names or hosting services without reason for such rejections or refusal.